It's that simple!
Get you card with just 3 clicks in the webshop
Immediate activation - simple and quick in the app
Public transportation, mobility and discounts: use it immediately or book in advance
In Detail
Purchase
You can purchase the Vienna Welcome Card by DocLX from your PC or mobile phone.
Choose from the options 24h, 48h, 72h, or a 7-days-card, as well as the 72h ToGo-card.
Add-Ons
Upgrade your Vienna Welcome Card by DocLX with optional add-ons:
CAT Airport Transfer (round trip)
Big Bus Hop-On Hop-Off for the entire duration of your card (72h for the 7-days-card)
Download the App
Download the Vienna Welcome Card-app from the App Store or Google Play.
Once you have completed your purchase, you will receive an e-mail with the link to your card (and your card code).
If you purchased from a reseller, redeem your given code in the Vienna Welcome Card-app.
Activate
By clicking the link, you transfer the card to the app. You can also enter your card code manually to transfer your Vienna Welcome Card by DocLX to the app.
Once you want to use public transport, you must activate the Vienna Welcome Card by DocLX in the app. To do this, enter your name and e-mail address and activate the card for immediate use.
If you want to use public transport later, the next day, or the following week, you can activate your card, at your preferred time as explained above.
In any case, ensure to activate your card before your first ride by public transport.
Make Use of Your Discounts
With an active Vienna Welcome Card by DocLX, you have access to all discounts and offers from our partners.
You can either book directly via the app in our partners' webshops or redeem them on-site when purchasing your discounted tickets.
How to Redeem Your Discounts
There are two options to redeem your discounts:
Online-Redemption
The Vienna Welcome Card-app will link you to our discount partner's webshop where you can purchase your discounted ticket. Your discounted ticket will be sent to you by our partner, and you can use it immediately or later.
- When opening the partner's shop via the app, you will see your discounted Vienna Welcome Card price and can purchase your ticket.
- The discount code in your app will be applied automatically in the partner's webshop and you will pay the reduced price.
- Alternatively, you can copy the partner's discount code from your app and enter it during the payment process to get the discounted ticket.
Visual Control
Show the Vienna Welcome Card on your smartphone. After the validity has been checked by employees, you can purchase the discounted ticket at the sales point on-site.
Moving a Card to a Different Device
You have purchased two Vienna Welcome Cards and want to move one card to a different device?
Follow these steps:
- Open your Vienna Welcome Card-app
- Go to "My ticket"
- Push "Transfer ticket"
- A QR-code will appear, which can be scanned with a different phon, Ensure that the app is installed on the other device beforehand.
- The transfer is complete, and the Vienna Welcome Card can now be used on the other device.